Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will […]
Read MoreThroughout 2022 we asked our members about their motivations in being active. The overwhelming response, regardless of age, fitness level or ability, was that you want […]
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2 Comments
We can’t wait to see you and thank you for your patience. Obviously you will be waiting to see many members due to charging them on a casual basis.
Charging loyal members to finally be able to come back abs support your gym is a disgrace. Your members have a legally binding contract with PARC and thus you must comply with. If there is a clause in the contract that states otherwise I would appreciate you providing this to enable me to seek legal advice on behalf of my 3 children who are members with yourselves. After initial lockdown was lifted memberships were reactivated so I’m unsure why this isn’t being done again. As myself being a member of another local gym I would like to inform you that during stage 2 restrictions not only has my membership been reinstated but also the members are only being charged 50% off their fee due to limited availability.. What your business is doing isn’t in the best interest of its members mental or physical well being.
Hi Megan,
Thank you for your feedback.
Currently our PARC Swim memberships remain on hold due to capacity restrictions and us not being able to accommodate all of our swim members. For those who wish to get back into the pool as soon as possible we have introduced a 5 Week Intensive program with limited capacity.
If you are an Aquatic or Complete member, there is an option to reactivate your membership here: https://parcfrankston.previewsite.com.au/reactivate-membership/
Thanks,
PARC