Peninsula Leisure manages PARC and Pines, and we are excited to share our new Customer Portal with you. Powered by Xplor Recreation, your Customer Portal will […]
Read MoreThroughout 2022 we asked our members about their motivations in being active. The overwhelming response, regardless of age, fitness level or ability, was that you want […]
Read MorePlease be aware that we are experiencing ongoing issues with our Accessibility Hoists, particularly those in our Warm Water Pool Area. We understand this is an […]
Read MoreUnfortunately, our blue Python waterslide is still closed. Following an incident, we are undergoing a full review of the slide operation, and working with our waterslide […]
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12 Comments
Have just tried to follow what is on the site regarding reactivating my account and I have to say, what a disaster……. ,
Hi Paul,
Can you please let us know what you are struggling with, so we can assist?
All you will need to do to reactivate is fill in this form: https://parcfrankston.previewsite.com.au/reactivate-membership/
Thanks,
PARC
Thanks,
PARC
Pls reactivate membership, I have no email
Hi William,
You can put through a reactivation request here:
https://parcfrankston.previewsite.com.au/reactivate-membership/
Thanks,
PARC
I wish to reactivate my membership and cannot find the deactivation page
Hi David,
You can reactivate your membership here: https://parcfrankston.previewsite.com.au/reactivate-membership/
Thanks,
PARC
I had the “seniors” option on my membership: no entry after 5pm at a discount. Is this not available at the moment? There is not this option on the form.
Hey Andrew,
This is a complete membership.
Thanks,
PARC
Still can get no response for my booking
Money already took out from my account
Please need help
Hi Tom,
Please email member.experience@peninsulaleisure.com.au for assistance.
Thanks,
PARC
How do i keep membership suspended
Hi Kristy,
You can put through a suspension request here: https://parcfrankston.previewsite.com.au/suspend-membership/
Thanks,
PARC